Last updated: August 2026
These Terms of Service ("Terms") govern access to and use of the website, platform, and related services (collectively, the "Services") provided by Andeavour ("Andeavour," "we," "us," or "our"). By creating an account, clicking "I agree," or otherwise accessing or using the Services, you ("Customer" or "you") accept and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity. If you do not agree to these Terms, you may not access or use the Services.
"Agreement" means these Terms together with any applicable Order Form, Data Processing Agreement, and any documentation incorporated by reference. "Order Form" means an ordering document specifying the Services purchased. "Customer Data" means any data, content, or information submitted to or processed by the Services by or on behalf of Customer, including logs and metadata relating to Customer's AI agents and systems. "Documentation" means our then-current user guides and technical documentation for the Services. "Authorized Users" means employees, contractors, or agents of Customer authorized to access the Services under Customer's account.
Andeavour provides agentic AI security software designed to help organizations discover, monitor, assess risk in, and govern autonomous AI agents operating within their technology environments. The specific features, service tiers, and service levels available to Customer are set out in the applicable Order Form and Documentation. We may modify, enhance, or discontinue features of the Services from time to time, provided that we will not materially reduce the core functionality of a paid subscription during its then-current subscription term without providing notice or a pro-rated remedy.
To use the Services, you must register for an account and provide accurate, current, and complete information. You must be at least 18 years old and have the authority to enter into this Agreement. You are responsible for maintaining the confidentiality of account credentials, for restricting access to Authorized Users only, and for all activities that occur under your account. You agree to notify us promptly at info@andeavour.io of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that provide false information or that we reasonably believe pose a security risk to the Services or other customers.
You agree not to, and not to permit Authorized Users or third parties to: (a) reverse engineer, decompile, or disassemble the Services except as permitted by law; (b) use the Services to build a competing product or service; (c) probe, scan, or test the vulnerability of the Services except as expressly authorized in writing; (d) transmit viruses, malware, or other harmful code; (e) use the Services in violation of any applicable law or regulation, including data protection and export control laws; (f) remove or obscure any proprietary notices; (g) share account credentials outside of Authorized Users; or (h) use the Services to process data you do not have the legal right to process. We reserve the right to suspend access for any violation of this section, with notice where reasonably practicable.
Fees for the Services are set out in the applicable Order Form and are due in advance for the applicable subscription period unless otherwise agreed. Unless an Order Form specifies otherwise, subscriptions automatically renew for successive terms equal to the initial term unless either party provides written notice of non-renewal at least 30 days before the end of the then-current term. Fees are non-refundable except as expressly stated in this Agreement or required by law. We may increase fees upon renewal by providing at least 60 days' notice. Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and we may suspend access to the Services for accounts more than 30 days past due. Customer is responsible for all applicable taxes other than taxes based on Andeavour's net income.
As between the parties, Andeavour retains all right, title, and interest in and to the Services, the Documentation, and all underlying technology, software, algorithms, models, and any improvements, enhancements, or derivative works thereof, including any aggregated or de-identified data derived from use of the Services across our customer base. Customer retains all right, title, and interest in and to Customer Data. Subject to the terms of this Agreement, Andeavour grants Customer a limited, non-exclusive, non-transferable license to access and use the Services and Documentation during the subscription term solely for Customer's internal business purposes. No rights are granted except as expressly set out in this Agreement.
Andeavour will use Customer Data solely to provide, secure, and improve the Services and as otherwise instructed by Customer, in accordance with our Privacy Policy and, where applicable, our Data Processing Agreement. Each party agrees to protect the other party's confidential information using at least the same degree of care it uses to protect its own confidential information of similar nature, and no less than a reasonable degree of care. Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, was independently developed without use of the disclosing party's confidential information, or is required to be disclosed by law, provided the receiving party gives reasonable notice where legally permitted.
The Services may integrate with or allow connections to third-party services, systems, or AI agent platforms that are not owned or controlled by Andeavour. Andeavour is not responsible for the availability, accuracy, or practices of third-party services, and your use of any third-party service is governed by that provider's own terms and privacy policy. Customer is solely responsible for obtaining any necessary rights or permissions to connect third-party services to the Services.
EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR WILL IDENTIFY OR PREVENT EVERY SECURITY RISK ASSOCIATED WITH AUTONOMOUS AI AGENTS. ANDEAVOUR DOES NOT WARRANT THAT USE OF THE SERVICES WILL ELIMINATE ALL RISK RELATED TO CUSTOMER'S AI SYSTEMS.
Andeavour will defend Customer against third-party claims alleging that the Services infringe such third party's intellectual property rights and will indemnify Customer for damages finally awarded, subject to prompt notice, sole control of the defense, and reasonable cooperation. Customer will defend and indemnify Andeavour against claims arising from Customer Data, Customer's breach of this Agreement, or Customer's violation of applicable law, on the same terms. These indemnification obligations are each party's sole remedy for the claims described in this section.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR BREACHES OF CONFIDENTIALITY, INDEMNIFICATION OBLIGATIONS, OR A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO ANDEAVOUR IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
This Agreement commences on the date Customer first accepts these Terms and continues until all subscriptions have expired or been terminated. Either party may terminate this Agreement for the other party's material breach if such breach remains uncured 30 days after written notice. Andeavour may suspend or terminate access immediately for non-payment, security risk, or violation of the Acceptable Use section above. Upon termination, Customer's right to access the Services ends, and Andeavour will make Customer Data available for export for 30 days following termination, after which it will be deleted in accordance with our data retention practices, except as required to be retained by law. Sections relating to payment obligations, intellectual property, confidentiality, disclaimers, indemnification, limitation of liability, and governing law survive termination.
This Agreement is governed by the laws of the State of Delaware, without regard to conflict of laws principles, except where mandatory local law requires otherwise. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute arising out of this Agreement that is not otherwise resolved through good-faith negotiation between the parties.
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will post the revised Terms on this page and update the "Last updated" date above. For material changes affecting existing customers, we will provide reasonable advance notice, such as by email, before the changes take effect. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at info@andeavour.io.